Please take note of the terms that affect your CANCELLATION
Unfortunately there are times that no matter how hard we try we do not seem to produce what you are looking for
If this is the case the following will apply.
If for some reason you are unhappy with our services you may request a cancellation in writing via email from here.
The following takes precedence over any verbal conversations regarding cancellation.
This refund will be fully dependant on what we have already done during the period of design and what you have paid and if it is a service that allows for a refund.
There are times that we will have already performed any exta services by the time you get to see the website.
We will have already spent many hours working on these services and what has been performed could be over 90% of the monies paid.
NO refund on marketing packages as listed in relevant pages.
Elszac Websites own all data files until work is signed off. (Cancellation and any refund does not constitute completion of site and owning of any data)
If you wish to keep work that has been performed than all monies paid are considered completion of website services and no refund of any monies paid will be entered into however fees owed for images supplied as listed in Terms and Conditions will be required to be paid within 7 days.
If you have removed our access to retrieving any data or completing any work we will take that as completion of website in full and no credit will be offered and all monies owing in regards to cancellation will be invoiced to you to be paid within 7 days as listed in terms and conditions..